Sipadan Mabul Resort - Pulau Mabul, Sabah Borneo


Mabul is a totally different environment from Sipadan. It is mainly on muck diving where it is known for the exotic small marine life like frogfish, fire gobies, ghost pipefish, shrimps, exotic sea urchins, crabs, nudibranch, sea horses and many more. The best month for diving is from April to July but not guaranteed. Water temperature ranges from 26 - 31 degree Celcius. Thermoclines exist, especially on Sipadan.

Visibility averages 15-30+ metres around Sipadan and is extremely variable; without warning it can drop to 3-6 metres. Around Mabul it is sometimes no more than 6-7 metres, especially if someone has kicked up the silt.

SPECIAL RULES FOR PROTECTING TURTLES:
Divers and snorkelers are to refrain from touching, teasing and restraining turtles under water because turtles are air breathers and can be drowned if panicked or cornered. Anyone riding or restraining turtles will sit out the next dive.

Note:The time restricted by the Government for Diving at Sipadan Island is from 6am to 6pm.

MABUL in contrast to Sipadan is a continuation of the Borneo landmass rather than the top of an underwater mountain. Because of this, Mabul has more gradually sloping walls around it that bottom out at about 30m. The attractions on Mabul are of the smaller variety such as lobster, crocodile fish, moray and garden eels. This makes it an ideal location for macro-photo opportunities.

If you walk around the east of the island at night, be sure to take a flashlight and watch for sea snakes on the beach or amongst the palm trees.

Destination

Borneo ~ Sabah ~ Semporna ~ Pulau Mabul

Room

45 standard chalets and 22 are stand alone chalets

Room Description

Standard Chalet

Built in semi-detached type, sharing balcony, two rooms under one roof with attached private shower room/toilet. This is solely for NON SIPADAN PACKAGE.

Stand-alone Chalet

Built in detached type, own balcony, one room under one roof with attached private shower/toilet - additional surcharge per person/per night on top of the normal package price based on twin sharing

The above standard and stand-alone chalets are built on the beach of Mabul Island.
Please note for bookings made at standalone chalet and water bungalow with 5 nights stay 1 day trip to Sipadan Island will be guaranteed.

Facilities & Activities

Sipadan-Mabul Resort and Mabul Water Bungalow are located at the southern tip of Pulau Mabul overlooking Sipadan. We are accorded as 4-Stars Resort by The Ministry of Tourism Malaysia and we are member of PADI 5-Star Dive Resort and NAUI PRO GOLD Dive Resort.

Electrical outlet is 220 Volt AC, 50 cycles using three rectangular prongs similar to British plugs. Electricity power supply 24 hours a day.

A vinyl swimming pool measuring 41-ft X 21 ft with a 6-ft deep end. A 4-6 persons Jacuzzi Whirlpool Spas. A large dining hall/bar area is used for meals, socializing, dancing and staff shows. Coconut drink, juices, carbonated soft drinks, beer and wine can be purchased at the resort bar and jetty bar. A small sundry shop sells a range of T-shirts, batteries, toiletries, souvenirs and etc.

An office takes care of the registration and billing; it is equipped with a Telephone/Fax for communications with the mainland. Free WIFI access is available in the room. Please request the password at the front desk.

A Technical Diving Center (SMART-Tec) offers various services such as Nitrox Air and Certification Courses.

NON-SIPADAN PACKAGE RATES ~ FROM 01ST APRIL 2016 TO 31ST MARCH 2018 (Rate per package per person)

DAYS/NIGHTS PRICE PER DIVER PRICE PER NON DIVER PRICE PER CHILD (4-11 YEARS OLD)
(TWIN SHARE) (TWIN SHARE) (NON-DIVER)
2 days/1 night RM1,763.00 RM1,418.00 RM709.00
3 days/2 nights RM2,179.00 RM1,656.00 RM828.00
4 days/3 nights RM2,588.00 RM1,907.00 RM954.00
5 days/4 nights RM2,605.00 RM2,158.00 RM1,079.00
Extra day/night RM683.00 RM604.00 RM302.00

Above rate inclusive of 6% Goods and Services Tax - GST and inclusive of 3.5% credit card surcharge

Please note that the above package and room allocation is solely based on Standard Chalet.

DETACHED/STAND-ALONE CHALET

To add RM 128.00 net per person/per night surcharge on top of the above package price. This must be booked well in advance

SUITE CHALET

To add RM 281.00 net per person/per night surcharge on top of the above package price. This must be booked well in advance

DIVE PACKAGE INCLUDES

* Transfer between: Tawau Airport - Semporna Jetty – Sipadan-Mabul Resort - Tawau Airport by van and speedboat
* Chalet type accommodation on standard twin-sharing basis with attached bathroom and the facilities of hot shower and the comfort of air-conditioning
* All food and hot beverage while at the resort (excluding alcoholic, fruit juice and carbonated soft drinks)

(ADDITIONAL INCLUSION FOR CERTIFIED DIVER)
* 3 combinations boat dives per day with divemaster on Mabul, Kapalai or nearby Island (except on arrival and departure day)
* Unlimited jetty diving from Mabul’s House Reef with buddy
* Use of tanks with air, weights and weight belt

Standard check in-time is 1400 hours and check out time is 1200 hours. Early check-in and late check-out is subject to room availability.

Sipadan-Mabul Resort has 18 standard chalets also categorized as semi-detached (built up size 14X12ft), which could accommodate 36 guests at any one time. All the chalets are made from native materials of Borneo on Twin Share Basis, built with mosquito screens have attached toilet/bathroom with hot shower facilities and the comfort of air-conditioning, which are available for 24 hours.

SINGLE SUPPLEMENT

To add 50% surcharge on top of the above prices for single occupancy of a 2-bed chalet. This must be booked well in advance.

Please Note:

* no diving on arrival and departure day even when no flying .

However for 2 days 1 night package,if guests are taking 1000am boat to the resort,they will have 01 orientation dive and 01 boat dive.While for guests are taking 1230pm boat to the resort, they will have 01 orientation dive. If the guest choose to dive on the last day (on departure day if not flying) is chargeable at RM 106.00 per dive/per person.Guests are also request to sign another liability/waiver form for this extra dive. This will be charged locally.

* for dives at sipadan island , the rates exclude permit fee @ RM 40 per person per day to be paid at the resort

* For guests extending or upgrading their stay while at the resort will be charged on site

* Standard check in-time is 1400 hours and check out time is 1200 hours. Early check-in and late check-out is subject to room availability

SIPADAN PACKAGE RATES ~ FROM 01ST APRIL 2016 TO 31ST MARCH 2018
(Rate per package per person)

DAYS/NIGHTS PRICE PER DIVER PRICE PER NON DIVER PRICE PER CHILD (4 - 11yrs old)
(TWIN SHARE) (TWIN SHARE) (NON-DIVER)
6 days/5 nights RM4,805.00 RM3,525.00 RM1,763.00
7 days/6 nights RM5,542.00 RM4,189.00 RM2,095.00
8 days/7 nights RM6,280.00 RM4,853.00 RM2,427.00
9 days/8 nights RM7,017.00 RM5,518.00 RM2,759.00
Extra day/night RM811.00 RM731.00 RM366.00

Above rate inclusive of 6% Goods and Services Tax - GST and inclusive of 3.5% credit card surcharge

Please note that the above package and room allocation is solely based on Standard Chalet.

DETACHED/STAND-ALONE CHALET

To add RM 128.00 net per person/per night surcharge on top of the above package price. This must be booked well in advance

SUITE CHALET

To add RM 281.00 net per person/per night surcharge on top of the above package price. This must be booked well in advance

ABOVE PACKAGE INCLUDES

* Transfer between: Tawau Airport - Semporna Jetty – Sipadan-Mabul Resort - Tawau Airport by van and speedboat
* Chalet type accommodation on standalone twin-sharing basis with attached bathroom and the facilities of hot shower and the comfort of air-conditioning
* All food and hot beverage while at the resort (excluding alcoholic, fruit juice and carbonated soft drinks)
* This package includes 1 day trip to Sipadan Island. Please note during peak season, divers will be given the priority to dive at Sipadan Island

(ADDITIONAL INCLUSION FOR CERTIFIED DIVER)

* 3 combinations boat dives per day with divemaster either on Mabul, Kapalai or nearby Island (except on arrival and departure day)

* 1 day guaranteed diving at Sipadan Island for 3 boat dives with divemaster (excluding permit fee @ RM 40 per person per day to be paid at the resort)
* Unlimited jetty diving from Mabul’s House Reef with buddy
* Use of tanks with air, weights and weight belt

Please note that the above package and room allocation is solely based on Standalone Chalet. Standard check in-time is 1400 hours and check out time is 1200 hours. Early check-in and late check-out is subject to room availability.

Sipadan-Mabul Resort has 22 standalone chalets also categorised as detached (16 units twin-bed and 6 units double bed) (built up size 19X16ft) and 2 units suite chalet (double bed) (built up size 28X32ft), which could accommodate 48 guests at any one time. All the chalets are made from native materials of Borneo, built with own balcony with mosquito screen, attached private shower/toilet and hot shower facilities, the comfort of air-conditioning, which are available for 24 hours, selected satellite TV channels, mini bar and in-room safety box.

This package includes 1 day trip to Sipadan Island. Please note during peak season, divers will be given the priority to dive at Sipadan Island.

SINGLE SUPPLEMENT

To add 50% surcharge on top of the above prices for single occupancy of a 2-bed chalet. This must be booked well in advance.

Please Note:

* no diving on arrival and departure day even when no flying .

However for 2 days 1 night package,if guests are taking 1000am boat to the resort,they will have 01 orientation dive and 01 boat dive.While for guests are taking 1230pm boat to the resort, they will have 01 orientation dive. If the guest choose to dive on the last day (on departure day if not flying) is chargeable per dive/per person.Guests are also request to sign another liability/waiver form for this extra dive. This will be charged locally.

* for dives at sipadan island , the rates exclude permit fee @ RM 40 per person per day to be paid at the resort

* For guests extending or upgrading their stay while at the resort will be charged on site

OTHER RESORT ACTIVITIES OFFERED

* PADI / NAUI Diving Courses (from Open Water to Divemaster level)

* Scuba Skills Refresher Course

* Discover Scuba Diving

* Technical Diving Courses

* Nitrox Diving

* PADI/ NAUI Specialty Courses

* Snorkeling

* Beach Volley Ball

* Ocean Kayak

* Diving trip at nearby island

The rental price for each item as below (inclusive of 6% Goods and Services Tax (GST):

BCDRM 27.00 Net Per Person/Per Day

Regulator RM 32.00 Net Per Person/Per Day

Mask & Snorkel RM 22.00 Net Per Person/Per Day

Fins RM 22.00 Net Per Person/Per Day

Booties RM 16.00 Net Per Person/Per Day

Wetsuit RM 27.00 Net Per Person/Per Day

Torch with batteries RM 38.00 Net Per Person/Per Day

Torch (re-chargeable) RM 48.00 Net Per Person / Per Day

Dive Computer RM 38.00 Net Per Person/Per Day (limited unit)

GENERAL NOTES

ENTRY PERMIT APPLICATIONS TO SIPADAN ISLAND

Daily entry to dive or visit to Sipadan Island will be subject to approval by the Sabah Parks Management. Our resort has been allocated 14 quotas each day out of the 120 pax. Due to this limited quotas we will arrange only for divers who stay 5 nights at standalone chalets and water bungalows to have 1 day guarantee diving at Sipadan Island.

The fee for Entry Permit to Sipadan Island is RM 40.00 per person per day for divers, nondivers, visitors and children. This entry permit fee has to be paid at the resort. Please note there is no first come first serve basis. During peak season priority will be given to divers.

As for guests who are staying at standard chalet or standalone chalet based on our NON SIPADAN PACKAGE, the permit for diving at Sipadan is NOT GUARANTEE. But you have the option to buy Sipadan Trip and entry permit from other resorts based on the market price @ RM390.00 (RM 350.00 + RM 40.00) per person per day. This permit need to pre-book and is subject to availability. This price is applicable also for non-divers, visitors and children.

We will not be held responsible for not being able to provide trip to Sipadan due to the conservation measures by the Government.However, should the entry permit to Sipadan Island is not been approved, we can offer alternative trip at nearby islands such as Kapalai, Mabul, Mataking & Ligitan where there is no restrictions on these islands.

CHILDREN RATE

Infants up to 3 years old are Free of Charge sharing the same room with the parents; a baby cot will be provided free of charge if prior arrangement is made.

Children 4 to 11 years who are NON-DIVERS are entitled to a 50% discount off the NONDIVER package rate sharing a room with the parents.

Any children who are a certified diver, no matter what age, and will be diving must pay full diver rates. PARENTS ASSUME FULL RESPONSIBILITY FOR THEIR CHILDREN AT ALL TIMES.

SMART does not have any cannot provide any babysitting services for children nor will SMART bear any responsibility for anything that might befall said children.

ADDITION BOAT DIVE

If you would like to do additional day diving besides the normal 3 boat dives then the diving rate is RM 106.00 per dive/ per diver.

Diving on last day (on departure day if not flying) is chargeable at RM 106.00 per dive/ per person. You are also request to sign another liability/ waiver form for this extra dive.

NIGHT DIVE WITH BOAT

Rates for night diving with boat on Mabul Island is RM 286.00 per dive/ per boat from 1-3 Divers and if there are 4 divers and above the rate is RM 106.00 per diver/ per dive. This will be charged locally.

CONDITIONS FOR DIVING

DIVER TRAINING / DIVER’S CERTIFICATIONS

All divers will be required to show proof of diver training / certification by an internationally recognized Diver Training Agency upon arrival before they would be allowed to participate in any diving activity.SMART also reserves the right to require a Scuba Skills Refresher Course for any diver who cannot provide proof of diving in the last 12 months and/or exhibits uncertainty in their skills.Logbooks are highly recommended

LIABILITY/RELEASE FORM (WAIVER)

All guests will be required to sign a Liability/Release Form (Waiver) before or upon arrival and abide by all diving and safety rules of the resort. No diving or snorkeling activities will be permitted until the said form is signed and witnessed.

WEATHER CONDITIONS

We operate diving all year round but we cannot predict the weather conditions these days for scuba diving even for the best season.

DIVING ON FIRST DAY AT RESORT - ORIENTATION

The first dive at the Dive Resort on the day of arrival will be an orientation dive with a Divemaster.This is required of all divers.Please take note that there is NO Underwater Camera or Video allowed during the orientation dive.Other jetty dives can be done on the first day under our UNLIMITED JETTY DIVES program.First day diving is depends on your arrival time to the resort.

We constantly remind all our valued guests that the future of the reef is in their hands, they are told not to touch, lift, remove or damage any of the flora and fauna of the reef.

DIVING SCHEDULES AND REGULATIONS

* Boat Dives

There are three (3) boat dives a day, two in the morning and one in the afternoon.It is a combination dive at nearby dive sites making a total of 3 dives per day.Each boat goes out with a boatman and Divemaster.All dive sites and dive schedules will be arranged at the discretion of the resort Management.

Our dive boats will depart to the dive sites every morning at 8.00 to 9.00 am and return to Sipadan-Mabul Resort after the 3rd dive, around 4.00 p.m.Divers will return to the resort for their meals after every dive.If you are diving at Sipadan Island you will be there the whole day, lunch will be served on site.

The number of dive is limited to avoid overcrowding; therefore, visits must be arranged well in advance.Divers on their first visit to Sipadan are briefed before they take the plunge.

* Additional Day Dives

In order to cover the entire dive sites it is recommended at least one week stay at the resort.If you would like to do additional day diving besides the normal 3 boat dives then the diving rate is RM 106.00 per dive/per diver. This must be arranged in advance with the dive master.You will be required to sign a separate Liability/Release Form (Waiver).

*Unlimited Jetty Dives

Besides the three (3) boat dives, unlimited jetty dives may be carried out daily on Mabul’s House Reef.These jetty dives can only start after your morning boat dive, unless you choose not to go on the morning boat dive; then you may dive anytime after 7.00am.Your last jetty dive has to be planned in such a way as to exit the water by 9.00 p.m.

(See also Night diving section below)

For jetty dive, you are required to dive with a buddy and sign out with our personnel on duty.NO DIVEMASTERS WILL ACCOMPANY JETTY DIVES, unless prior arrangements are made.

To Pay & Dive on the Spot

For certified divers who purchase non-diver package wishes to pay and dive on the spot the additional charge is RM 170.00 per dive per person includes the use of dive boat, tank with air, weights, weight belt and the services of divemaster on sharing basis.This must be arranged in advance and pay locally.

Whilst for the unlimited house reef diving with buddy is RM 85.00 per dive per person includes the use of tank with air, weights and weight belt. This must be arranged in advance and pay locally.

*Buddy System and Depth Limitations

As per most Training Agency's teachings, all dives must be with a buddy; no solo diving is allowed.Depth on any dive shall be limited to a maximum of 140 feet (40 meters), of course taking into account any residual nitrogen time already acquired.

*Surface Intervals

For safety measures, a mandatory minimum 60 minutes surface interval is required before the next consecutive dive, regardless of whether you are diving by a computer or by tables.

*Night Diving

To Night Dive, divers must show proof of night diving in the form of certification cards or logbooks documenting such dives.If no proof is available, divers who wish to night dive will be required to take an introduction OR certification course in night diving at an additional cost.Night Divers must exit the water by 9.00 p.m. (2100 hrs).

Night dive is exceptionally good at Mabul walls where one could easily encounter Lobsters, Crocodile Fish and occasionally large Cuttlefish.The boat leaves for Mabul night dive at around 6.00 - 6.30 p.m. and dinner will be served after the dive.

Night dives can be scheduled whenever a diver wants to do one the following evening at extra charge.

A diver doing their first night diving will be required to do an introduction to night diving prior to the dive.

Rates for night diving with boat on Mabul Island is RM 286.00 per dive/per boat from 1-2 Divers and if there are 3 divers and above the rate is RM 106.00 per diver/per dive.This will be charged locally.

FLYING AFTER DIVING (LAST DAY AT RESORT)

The latest recommendation from DAN, Training Agencies etc., indicates that you should wait a minimum of 12 hours and sometimes up to 24 hours after diving before you fly.However, SMART recognizes that people, agencies, and even computers and tables differ on this.If you choose to dive on the day you leave and fly, you will be required to sign a separate Liability/Release Form (Waiver) to do this.You will only be able to do one morning dive at 8.00am at Mabul Island; however, this is at the discretion of the resort Management. The extra charge for the dive on last day is RM 106.00 per person/per dive.

FINAL DISCRETION

SMART reserves final discretion on who may or may not do any type of diving we offer, based on a diver's shown abilities, experience, etc.If a diver is or becomes physically incapacitated by injuries, illness, intoxication, 'hangovers', etc., we reserve the right to stop this person from diving.

Effective on 24 June 2013

Updated on 27 February 2015

NOTICE - SIPADAN ENTRY PERMIT

Please be informed that all daily entry to dive or visit to Sipadan Island will be subject to approval by the Sabah Parks Management, which is in control of issuing the entry permit. The total number of divers or visitors allowed to visit Sipadan island is restricted now to 120 pax per day.

Our resort has been allocated 14 quotas each day out of the 120 pax.Due to this limited quotas our Sales Office in Kota Kinabalu under Explore Asia Tours Sdn Bhd will arrange only for divers who stay 5 nights at standalone chalets and water bungalows to have 1 day guarantee diving at Sipadan Island.

Please note there is no first come first serve basis.During peak season priority will be given to divers.

With the 1 day guarantee, the fee for Entry Permit to Sipadan Island is RM 40.00 per person per day for divers, non-divers, visitors and children.This entry permit fee has to be paid on the spot, in the resort.

As for guests who are staying at standard chalet or standalone chalet based on our NON SIPADAN PACKAGE, the permit trip to Sipadan is NOT GUARANTEE.

But you have the option to buy Sipadan Trip and entry permit from other resorts based on the market price @ RM 390.00 (RM 350.00 + RM 40.00) per person per day.This permit need to pre-book and is subject to availability.This price is applicable also for non-divers, visitors and children.

We will not be held responsible for not being able to provide trip to Sipadan due to the conservation measures by the Government.

However, should the entry permit to Sipadan Island is not been approved, we can offer alternative trip at nearby islands such as Kapalai, Mabul, Mataking & Ligitan where there is no restrictions on these islands.

(THIS IS FOR GUIDELINE ONLY & ALL SCHEDULES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. PLEASE NOTE IT IS NOT WITHIN OUR CONTROL IF AIRLINES CHANGES THEIR FLIGHT SCHEDULES):
ARRIVAL FLIGHT
BOAT SCHEDULE
SECTOR FLIGHT ETD ETA DEPART FROM SEMPORNA JETTY
BKI/TWU MH2121 750 835 1000AM
SDK/TWU MH3093 855 935 1230PM
BKI/TWU AK6260 850 945 1230PM
KUL/TWU AK5744 715 1005 1230PM
BKI/TWU MH3051 850 1000 1230PM
KUL/TWU MH2660 730 1020 1230PM
KUL/TWU AK5746 1040 1335 1630PM
JHB/TWU AK5596 1040 1320 1630PM
BKI/TWU MH2137 1235 1320 1630PM

REMARKS:

FOR GUESTS ARRIVING SEMPORNA BY OVERLAND TRANSFER ON OWN ARRANGEMENT PLEASE PROCEED TO SEAFEST HOTEL’S LOBBY.

PLEASE BE THERE HALF AN HOUR BEFORE BOAT DEPARTURE.

IT IS ADVISABLE TO INFORM US IN ADVANCE OF YOUR ARRIVAL TIME AS OUR BOATS ARE NOT ALL THE TIME STATIONED AT THE JETTY.

IF YOU MISS THE BOAT THEN YOU WILL HAVE TO WAIT FOR THE NEXT SCHEDULED BOAT.

FOR GUESTS OVERNIGHT AT SEMPORNA, PLEASE WAIT AT THE HOTEL’S LOBBY HALF AN HOUR BEFORE BOAT DEPARTURE.

AS WE ARE NOT ABLE TO MEET ALL THE FLIGHTS ARRIVING IN TAWAU THEREFORE GUESTS ARRIVING BY FLIGHT NOT STATED ABOVE MUST STAY THE NIGHT AT THE MAINLAND - TAWAU OR SEMPORNA. HOTELS CAN BE ARRANGED ON REQUEST.

DEPARTURE FLIGHT
BOAT SCHEDULE
SECTOR FLIGHT ETD ETA DEPART TO SEMPORNA JETTY
TWU/SDK MH3092 955 1035 0630AM
TWU/BKI AK6261 1010 1100 0630AM
TWU/KUL AK5745 1030 1310 0630AM
TWU/KUL MH2661 1105 1345 0630AM
TWU/BKI MH3052 1245 1345 0630AM
TWU/JHB AK5597 1345 1620 0630AM
TWU/KUL AK5747 1400 1650 0630AM
TWU/KUL MH2665 1410 1650 0630AM
TWU/KUL AK5749 1605 1850 1100AM
TWU/BKI AK6263 1725 1815 1100AM
TWU/BKI MH2134 1805 1855 1400PM
TWU/KUL AK5741 1850 2135 1400PM
TWU/BKI MH3056 2105 2205 1400PM
TWU/BKI AK6265 2150 2240 1400PM

REMARKS:
FOR GUESTS DEPARTING ON EARLY FLIGHT BEFORE 10:00AM MUST DEPART THE RESORT 1 DAY EARLIER FOR OVERNIGHT STAY AT THE MAINLAND - TAWAU OR SEMPORNA. HOTELS CAN BE ARRANGED ON REQUEST.

NOTE:
ALL LAND & BOAT TRANSFER ARE ON SHARING BASIS. PRIVATE CHARTER CAN BE ARRANGED ON REQUEST.

* UNSCHEDULED BOAT TRANSFER TO AND FROM THE RESORT CAN BE ARRANGED WITH ADDITIONAL SURCHARGE BUT IT IS SUBJECT TO WEATHER CONDITIONS.

WHENEVER NECESSARY, THE RESORT MANAGEMENT RESERVED THE RIGHT TO CHANGE THE BOAT SCHEDULE THEREFORE PLEASE ALWAYS DOUBLE CHECK WITH THE RESORT MANAGEMENT FOR YOUR FLIGHT INFORMATION.

FLIGHTS DEFINITION:
MH – MALAYSIA AIRLINES
AK – AIR ASIA

RESERVATION FEE:

A reservation fee or deposit of 30% of total calculated tour fee each space (PAX) booked must reach us within 14 days after your initial booking. If this is not forthcoming, your reservation will be canceled without notice. This reservations fee or deposit will hold the spaces until 40 days out from arrival date in Sabah.

The 30% reservation fee or deposit is non-refundable and non-transferable to other dates. In the event, if there is a change in the reducing number of persons, it will be resulted in Loss of Deposit.

Details as follows : guest’s name as in passport, passport number, nationality, date of birth, diver certification and it's level, sex, whether traveling single or as a couple, flight details, transfers and, hotels needed (in Sabah) will be required at this point

CANCELLATION:

Once payment is fully settled, in the event of cancellation, the following cancellation charges shall apply (based on full package price):

Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost payable by the person(s) cancelling excluding booking fees, insurance premiums, amendment charges and any commission given by us.

- From Confirmation date to 15 days before arrival in Sabah - 30% of the trip's full price forfeited

- From 14 days to arrival date in Sabah - 50% of the trip's full price forfeited

- From 7 days to arrival date in Sabah - 75% of the trip's full price forfeited

- 'No Show' by customer - 100% of the trip's full price forfeited

UNUSED SERVICES

No refund will be made for any part of the Sipadan or Mabul Island diving trip, shorten stay, transfers, side tours, hotels, meals, flights, diving permit etc. not utilized by the pax once the trip has departed from their place of origin.

CHILDREN POLICY

The following conditions apply to all NON-DIVING children:

1. Infants up to 3 years old are Free of Charge. The infant must stay in the same chalet as the parents; a baby cot will be provided free of charge if prior arrangement is made.

2. Children 4 to 11 years who are NON-DIVERS are chargeable at children rate (please refer price list). They must stay in the same chalets with the parents, an extra bed will be provided in each chalet.

Children rate is based on the year of birth.

Any child who is a certified diver, no matter what age, and will be diving must pay full divers rates. PARENTS ASSUME FULL RESPONSIBILITY FOR THEIR CHILDREN AT ALL TIMES. SMART does not have and cannot provide any babysitting services for children nor will SMART bear and responsibility for anything that might befall said children.

WHAT TO BRING

* Personal Dive Equipment * Personal Items and Tropical Beach Wear * Insect Repellent * Torches * Scuba Diving License * Logbook * Personal medication

RENOVATIONS

We reserves the right, upon giving reasonable notice to close any parts of its facilities and/or carry out such repairs, renovations/s and/or upgrades from time to time as its deems fit in its sole and absolute discretion.

FORCE MAJEURE

We will not be liable in whole or in part by any cause beyond our control due to fire, flood,strikes or other labour disputes, shortage of materials, transportation difficulties, accident, war,riot, acts of God and change of laws.

FINAL DISCRETION

SMART reserves final discretion on who may or may not do any type of diving we offer, based on a diver's shown abilities, experience, etc. If a diver is or becomes physically incapacitated by injuries, illness, intoxication, 'hangovers', etc., we reserve the right to stop this person from diving.





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