Airline Companies Office Address Tel/Fax No
For Airport Information Counter at KLIA www.klia.com.my KLIA (Kuala Lumpur International Airport) KLIA telephone: +603 8776 2000 ext 3136/3145
KLIA2 (KLIA Low Cost Carrier Airport) klia2 telephone:+603 8778 5500 ext 01/02/03
Aeroflot Soviet Airlines http://www.aeroflot.ru/
https://www.facebook.com/Aeroflot
Level 6, Office Tower, No 1, Jalan Nagasari (Off Jln Raja Chulan), 50200 Kuala Lumpur, Malaysia T : 03-2141 4000
Air Astana

http://airastana.com/

Global Alliance Travel Services Sdn BhdSuite 1502, Level 15, Central Plaza,34, Jalan Sultan Ismail,50250 Kuala Lumpur, Malaysia Phone: +603 2144 1571
Fax: 603 2148 9033
E-mail: AirAstana@global-alliance.com.my
Asiana Airlines

http://us.flyasiana.com
Kota Kinabalu Sales Office Suite 7-7E, Menara MAA, No 6, Lorong Api Api 1, 88000, Kota Kinabalu, Sabah, Malaysia T :088 268 677 F : 088 265 677
Air France

www.airfrance.com/my
Unit 106, 1st Floor Grand Plaza Parkroyal Jalan Sultan Ismail 50250 Kuala Lumpur

Opening hours: Monday to Friday, from 08:30 AM to 05:30 PM. Note: Closed on public holidays
Reservations & Ticketing
Telephone: +60 (3) 7724 8181
Air India

www.airindia.com/
Air India,Wisma Paradise,No. 63, 2nd Floor,Jalan Ampang 50450 Kuala Lumpur, Malaysia.

Resvn Office Time:0900 hrs - 1730 hrs(Mon-Fri)0900 hrs-1300 hrs (Sat)Public Holiday: Closed
Reservations :00-603-20726066
Air Mauritius

www.airmauritius.com/
CP 05, Suite 220122nd Floor Central Plaza34, Jalan Sultan Ismail50250 Kuala Lampur MALAYSIA Tel:(603) 2142 9161/9087/9157

Fax: (603) 214 40230
Air Niugini

www.airniugini.com.pg
Abadi Aviation Services Sdn Bhd No.79, 3rd Floor Jalan Bukit Bingtang 55100, Kuala Lumpur, Malaysia albertyeoh@abadi.com.my
Bangkok Airways

www.bangkokair.com
Global Alliance Travel Services Sdn. Bhd. Suite 1502, Level 15, Central Plaza 34 Jalan Sultan Ismail 50250 Kuala Lumpur, Malaysia Tel : +603-2148-0829
Fax : +603 2148 9033

E-mail : bangkokair@global-alliance.com.my
Biman Bangladesh

www.biman-airlines.com
Menara Atlan, 13th Floor,161B, Jalan Ampang, 50450 Kuala Lumpur T : +603-2164 6270/71,
F : +603-2164 6142
E-mail : kuluu@bdbiman.com
British Airways

www.britishairways.com
Monday - Friday 08:30-17:30 Reservations and general enquiries

T : 03 7712 4747
Canadian Airlines International

www.aircanada.ca
Office Suite 19-10-1, Level 10, UOA Centre, No.19, Jalan Pinang, 50450 Kuala Lumpur T : 03 2715 2053
F : 03 2715 2211
Cathay Pacific Airways

www.cathaypacific.com
Suite 6.2, Level 6, Menara IMC,8 Jalan Sultan Ismail,50250 Kuala Lumpur 60 (3) 2035-2777

Email: kulres_tkg@cathaypacific.com
China Airlines

www.china-airlines.com
Units 15.01 - 15.02, Level 15, AMODA Building, 22, Jalan Imbi, 55100 Kuala Lumpur, Malaysia. Tel: 60-3-2142-2383 / 2148-6397 . Reservations: 60-3- 2142-7344 / 2142-7458
China Eastern Airlines

www.flychinaeastern.com
Tel: 0060-3-87766265,

Airport Tel: 0060-3-21611666
China Southern Airlines

global.csair.com
16th Floor, Plaza OSKKuala Lumpur T : 03-2163 9977
Dragonair

www.dragonair.com
Penang Address
Cathay Pacific: Suite 3.02, Level 3 Wisma Great Eastern 25, Lebuh Light10200 Penang

Kuala Lumpur Address
Cathay Pacific: Suite 6.2, Level 6, Menara IMC,8 Jalan Sultan Ismail,50250 Kuala Lumpur


Kota Kinabalu Address
Hong Kong Dragon Airlines Ltd,E-30-3 Signature Office Block E, Lot 30, 3rd FloorKK Times Square, Off Coastal Highway 88100 Kota KinabaluSabah, Malaysia
Penang Reservations +60 (4) 261-8397
Email: pen_pax@cathaypacific.com

Kuala Lumpur Reservations +60 (3) 2035-2777
Email: kulres_tkg@cathaypacific.com

Kota Kinabalu Reservations +60 (88) 254-733
Email: bkires.common@dragonair.com
Egyptair

www.egyptair.com.eg
Address Suite 02-03, 2nd Floor, Menara Keck Seng, 203 Jalan bukit Bintang, 55100 Kuala Lumpur Reservation:+66 3 21456867 Airport :+66 03 87763095
+66 03 87763096
+66 03 87763097
Emirates Airlines

www.emirates.com
Lot 9.03.01, Level 9 Pavilion Kuala Lumpur 168 Jalan Bukit Bintang 55100 Kuala Lumpur Telephone: +60 36 207 4999 (Reservations Centre - 24 hours)

Working hours: Mon to Fri, 09:00 to 18:00; Sat, Sun & Public Holidays - Closed
Etihad Airways

www.etihadairways.com
Suite 32.2, Level 32, Menara standard chartered, N0 30 Jalan Sultan Ismail, 50250, Kuala Lumpur, Malaysia T : 03 2687 2222 / 03 2687 2222, Email: kultkt@etihad.ae
Eva Air

www.evaair.com
Suite 1205, 12th Floor, Kenanga International, Jalan Sultan Ismail, 50250 Kuala Lumpur. Mon-Fri:09:00 AM - 05:30 PM | Closed: Sat-Sun T:03 2162 2981 (res), 03 8776 6233 (airport)
Garuda Indonesia Airways
www.garuda-indonesia.com
Lot 1-16, Intermark Mall, The Intermark, 348, Jalan Tun Razak, 50400 Kuala Lumpur T:+603 21412676
Gulf Air

www.gulfairco.com
18th Floor Suite 1801 Central Plaza Jalan Sultan Ismail 50250 Kuala Lumpur Malaysia T : 03 21412676 (res) , 03 87764775/6
Iran Air

www.iranair.com
B-O12& B-1-12, Block B,Megan Ave.11 12 JalanYap Kwan Seng, 50450, Kualalumpur Tel: (+60 3) 21610411,2162002-3
Japan Airlines

www.jal.co.jp
A-19-6, Level 19, Tower A, Menara UOA BangsarNo 5, Jalan Bangsar Utama 159000 Bangsar, Kuala Lumpur,Malaysia

*Ticketing Counter services in Kuala Lumpur have been permanently closed with effective from 8 January 2016.
Ban Choon Tong(Perak Travel Agency)Sdn. Bhd, 51-7-F2 Menara Bhl Bank Jalan Sultan Ahmad Shah, 10050 Penang, MALAYSIA T : <60>(04)2279906/2279907
Jet Star

www.jetstar.com
T: 1800 81 3090 (+613 9645 5999) charges apply, in English, Monday to Sunday, 24 hours
KLM Royal Dutch Airlines

www.klm.com.my
Unit 106, 1st Floor Grand Plaza Parkroyal Jalan Sultan Ismail 50250 Kuala Lumpur

Office is closed on Saturdays, Sundays and holidays
Reservations & Ticketing

T : 03 7712 4555
Korean Air

www.koreanair.com
6th Floor, Menara Hap Seng (formerly MUI Plaza),No. 1 & 3, Jalan P. Ramlee, 50250 Kuala Lumpur.

EFFECTIVE 01JULY2015 , TICKETING COUNTER CLOSED

For reservations and ticketing, please contact our Reservation Center.
Telephone+60-3-2030-0200

Open hours:00:00 ~ 24:00 (Every day)

Remarks:Language : English , Korean
Kuwait Airways

www.kuwaitairways.com
Kuwait Airways Corporation C/o Pacific World Travel Sdn Bhd Level 6, Lion Office Tower, No. 1, Jalan Nagasari, 50200 Kuala Lumpur. T : 603-2143 6033

Email: KULTOKU@pacificworld.travel
Lion Air

www2.lionair.co.id
T : (+60) 03-7841 5333 (Malaysia)
LOT Polish Airlines

www.lot.com
c/o Global Alliance Travel Services Sdn Bhd. Suite 1502, Level 15, Central Plaza, Jalan Sultan Ismail, 50250 Kuala Lumpur. T : 03 2148 8033
Lufthansa German Airlines

www.lufthansa.com
Service hours;
Mon-Fri 09.00-12.00/13.00-17.30 hrs;

Closed on Saturdays, Sundays and public holiday
Lufthansa German Airlines Reservations ; Hotline: +60 3 2053 1898
Malaysia Airlines

www.malaysiaairlines.com
24-hour call centre(Ticketing, bookings, flight cancellations, general enquiries)

Within Malaysia 1 300 88 3000

Outside Malaysia +603 7843 3000 (long distance call charges apply)

Missing Luggage Office
(MLO)/Lost & Found Items +603 8776 3733/ +603 8776 3742

(Business Hrs: 07:00 - 23:00, Malaysia time GMT+8)
MASwings (Domestic routes within Sabah & Sarawak, Borneo Malaysia)

www.maswings.com.my
Ground Floor, MAS/MASwings Administration Building
Off Jalan Petagas, Kota Kinabalu International Airport 88100 Kota Kinabalu
MASwings Call Center (Ticketing and Reservation Enquiries)

Please call us at

1 300 88 3000 (within Malaysia)

+603 7843 3000 (outside Malaysia)
Myanmar Airways

www.maiair.com
Worldwide Aviation Agencies Sdn Bhd
Suite 1302, Letter box CP12 Central Plaza, 34 Jalan Sultan Ismail, 50250 Kuala Lumpur
Tel: 03-21421199 ;
Fax : 03-21414433
E-Mail: kul.resvn@maiair.com
Pakistan International Airlines

www.piac.com.pk
PAKISTAN INTERNATIONAL AIRLINES SUITE 1801, 18TH FLOOR, CENTRAL PLAZA, JALAN SULTAN ISMAIL, 50250 KUALA LUMPUR T :603-21425444/603-21425564 , Email: kulkkpk@piac.aero
Philippine Airlines

www.philippineairlines.com
PACIFIC WORLD TRAVEL SDN BHDLevel 6, Lion Office Tower, No. 1 JalanNagsari 50200 Kuala Lumpur, Malaysia
Office Hours:
Mondays to Fridays: 9:00 a.m. - 6:00 p.m.
Saturdays: 9:00 a.m. - 1:00 p.m.
Tel: +603-2141-0767
Fax: +603-2148-1357
Pacific World Travel Sdn BhdSuite 2.03A, 2nd Floor, Menara MAA, 170 Jalan Argyll Penang 10050 T : 04 229 3754
F : 04 229 2644
Qatar Airways

www.qatarairways.com
Ground Floor, Central Plaza, No. 34, Jalan Sultan Ismail,50250 Kuala Lumpur.

Hotline Operating Hours
Monday-Friday: 0900-1800,
Saturday: 0900-1300.
Closed on Sunday and Public Holidays.
T: 03 2118 6100
Royal Brunei Airlines

www.bruneiair.com
Royal Brunei Airlines Lot 25, 1st Floor UBN Tower (Shangrila Shopping Arcade) Letter Box 99 Jalan P. Ramlee 50250 Kuala Lumpur T : 03 2070 7166 , 2070 6628 . Email: kulrba@rba.com.bn
Royal Jordanian Airlines

www.rj.com
5th floor,Menara Hap Seng, Jalan P.Ramlee 50250 Kuala Lumpur T: 03 21487500,
Email: kultmrj@rj.com
Royal Nepal Airlines

nepalairlines.com.np
Suite 6.05, 6th floor Semua House , Jalan bunus 6, 50100, Kuala Lumpur T: 03 2698 7933,
Email: nac_kul@nac.com.np
Saudian Arabian Airlines

www.saudiairlines.com
Unit C-11, Level 11, Block C, Megan phileo Ave., 12 Jalan Yap Kwan Seng Kuala Lumpur T: 03 21667778
Scandinavian Airlines System ( SAS )

www.flysas.com
Singapore office T : +65 63077625
Singapore Airlines

www.singaporeair.com
10th Floor, Menara Multi-Purpose, Capital Square, No. 8, Jalan Munshi Abdullah ,50100 Kuala Lumpur T: +60 3 2618 6333
Email: my_feedback@singaporeair.com.sg
Sri Lankan Airlines

www.srilankan.com
SriLankan Airlines Ltd, Unit 15.01, 15th Floor, Menara Multi Purpose, CAP SQUARE,No.8, Jalan Munshi Abdullah,50100 Kuala Lumpur, Malaysia T : +60326972100
Email: johnson@oscarholidays.com.my
Sriwijaya Air

www.sriwijayaair.co.id
Lot 7 New Wing Departure Hall Concourse Penang International Airport
Bayan Lepas - Penang, Malaysia
T: +60-4-6466384
Thai International Airways

www.thaiair.com
THAI AIRWAYS INTERNATIONAL (TICKETING)
Suite 30.01, 30th Floor, Wisma Goldhill,67, Jalan Raja Chulan, 50200 Kuala Lumpur,Malaysia.
Phone:
(60-3) 2034 6900 (Ticketing),
2034 6888 (General Line)
Fax: (60-3) 2034 6891
Email: kulhttg@thaiairways.com.my
Tiger Airways

www.tigerairways.com
T:+603 2773 0088 Monday to Friday 9am to 6pm(Malaysia local time)
Uzbekistan Airways

https://www.facebook.com/Uzbekistan
MHV INTERNATIONAL SDN BHDGSA of Uzbekistan Airways for Malaysia, Singapore and Indonesia18-13A,18th Floor ,Wisma UOA II,Jalan Pinang,50450 Kuala Lumpur T:013-984 4542
Vietnam Airlines

www.vietnamairlines.com
Address: 5-05, Level 5, Menara Hap Seng, Jalan P.Ramlee, 50250 Kuala Lumpur, Malaysia.Open hours: 0900 – 1730 Phone: (0060) 3 2031 1666
Fax: (0060) 3 2026 3366
E-mail: admin.my@vietnamairlines.com
Xiamen Airlines

http://www.xiamenair.com/my/en/
Tel: +60-3-21668222
Fax: +60-3-21668234
E-mail:kul@xiamenair.com.cn
Yemenia Yemen Airlines

www.yemenia.com
15 Floor Plaza OSK Jalan Ampang 50450 Kuala Lumpur Tel: 2164 3031 /21645728 /2164890
Fax: 2161 6977
Mob: 012 3305353
E-mail: kualalumpor@yemenia.com
silkair

http://www.silkair.com/
Singapore Airlines Limited10th Floor, Menara Multi-PurposeCapital Square, 8 Jalan MunshiAbdullah 50100, Kuala LumpurMalaysia Email: my_feedback@singaporeair.com.sgTel: (60-3) 2618 6333
Fax: (60-3) 2692 1128
Monday to Friday:0830hrs to 1715hrs
Saturday, Sunday & Public Holiday:Closed
Suite 12-08 12th Floor Plaza MWENo. 8 Lebuh Farquhar10200 Penang, Malaysia Tel: (60-4) 263 3201
Fax: (60-4) 262 0458
Monday to Friday:0830hrs to 1730hrs
Saturday, Sunday and Public Holiday: Closed
Block L-69-5, 5th Floor,KK Times Square, Off Coastal Highway 88100 Kota KinabaluSabah, Malaysia Tel: (6-088) 485450 / 485451 / 485452
Fax: (6-088) 488453
Monday to Friday:0830hrs to 1730hrs
Saturday, Sunday and Public Holiday: Closed
Langkawi International Airport
Mezzanine Floor, 2nd Level
Padang Mat Sirat 07000
Langkawi, Kedah Darulaman Malaysia
* This office is unable to service our website related bookings.
Tel: (604) 955 9771
Fax: (604) 955 9772
Mon/Wed/Thu: 0900 hrs to 1700 hrs
Tue/Sun: 1400 hrs to 2200 hrs
Fri:0800 hrs to 1600 hrs
Sat:0800 hrs to 1200 hrs
Public Holiday: Closed
#07-1A, Gateway Kuching Jalan Bukit Mata 93100, Kuching Sarawak, Malaysia Tel: (60-82) 256 772 / 256 773
Fax: (60-82) 239 773
Monday to Friday: 0830hrs to 1730hrs
Saturday, Sunday and Public Holiday: Closed